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The MACH Software Guarantee and Client Comments

We guarantee MACH Software will work as demonstrated, documented, quoted, and referenced, or your money back!

No one has EVER been fired for choosing MACH Software because we are reliable, we follow through on our promises, we treat our clients like gold, and we have the references to prove it.

“ We are a delighted client of Data Management Associates. DMA’s MACH Software System has proved a feature-rich, robust solution for our integrated order entry, fulfillment, inventory management and marketing analysis requirements. Support has been responsive and informed, permitting us to evolve gracefully in an environment of rapid growth and continual change. We’re happy to call ourselves partners in a mutually satisfying relationship. ”

—Wiley R. Fisher, General Manager of the Catalog and Internet Marketing Division, Jack Stack Barbecue

“ We recently implemented MACH Software by replacing our legacy system and converting to a Windows™ application. In our business, we receive custom information with each order. MACH Software seamlessly integrated our telephone ordering system and website store with our printing andproduction operation. It has enhanced our catalog sales capabilities, as well as all other channels, while increasing our productivity. From the time we signed the contract, our system was infull operation in less than 120 days. That included several special customization modules for our business and comprehensive training. We’ve found MACH Software to be a professional and powerful system at a reasonable price that will pay for itself over and over again. We couldn't have asked for more. ”

—Scott Frederick, President, Business Operations, Carson Enterprises

“ We have 13 brick-and-mortar stores, a thriving catalog mail–order business, and an increasingly vital e–commerce web store. Thanks to DMA, we can now handle orders from all channels and manage inventory transfers among stores and the warehouse. In December, 2002, we were among the first 30 stores to join with Amazon.com in their new Apparel Store. We couldn’t have done it without MACH Software. ”

—Bruce Green, VP Operations and Finance, Lady Grace Stores

“ We were a struggling cataloger of outdoor outfitter until we started using MACH Software with SaleCat. Our business has grown many times over with minimal added expense by driving sales to and through our web presence. ”

—Jeff Saccullo, President, Dom’s Outdoor Outfitters

“ We complete orders much more quickly now. By having the customer right there on the phone, we can check their credit card and fix any authorization problems immediately. It makes the customers happier and makes our products go out the door faster. ”

—Steve Lekutis, VP Operations, California Mustang

“ With help from the MACH Software consolidated picking, we eliminated an entire step in our shipping process. We found that we saved over 5 hours per day because we didn’t have to pre-sort the orders at night for the next day’s shipping. Now most orders go out the same day. This is particularly important since we have doubled our peak season shipments annually over the past two years. ”

—Debi Rauckhorst, General Manager, Creative Irish Gifts

“We have increased productivity by over 50% per year in the past 6 years using MACH Software and have grown from $2.5 million to over $17 million. In addition, we are now in a facility three times as large as our previous one in order to accommodate our rapid growth. MACH Software has scaled up with our operation.”

—Roy Nielsen, CEO, Revival Animal Health

“ Last year we were like Jonah that swallowed a whale. We purchased 5 catalog titles that were each higher in volume than we were, and had 6 months to fold them into our operation. DMA’s business savvy and MACH Software scalability made it not only possible but profitable for us to realize a 10-fold increase in volume. ”

—Chris Wood, IS Director, Gardens Alive!

“ Not only did we believe it to be the best for our company, we were most impressed with DMA’s references, the user-friendly system, and the professionalism and warmth of the training and support team. ”

—Rick Lunka, Marketing Manager, Shiffler Equipment Sales

“ We have discovered a company that knows what customer service means, a company that knows how to write software that doesn’t crash, that converted our data without losing a single order, part, or customer, that sent people on site to train us. In short, Data Management Associates. ”

—Gerald Nelson, Director of Internet Sales, The Printery at Conception Abbey

“ Before we implemented MACH Software, we had to work outside our order system for automatic reorders. We did everything by hand with a manual file system. Orders had to be entered daily for those needing to be shipped that day. The Repetitive Orders/Continuity module has greatly reduced order errors because it’s all integrated into our order system. MACH Software also allows us to send e-mails to our continuity customers in advance of their order to encourage customers to add-on to their scheduled shipments for no additional shipping costs. That has led to an increase in order size and sales. ”

—Peggy Kragh, COO, Hammer Nutrition