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Top 10 Common Mistakes Most Often Made by Catalog Management Software Buyers

  1. Focusing on the “look” of the system rather than the real productivity gained.
  2. Buying a system that doesn’t fully integrate all areas of your operation.
  3. Believing accounting doesn’t need to be integrated, causing inefficiencies.
  4. Overlooking the importance of experienced trainers and timely support from the vendor.
  5. Ignoring lifetime cost of ownership and focusing on initial expense.
  6. Not investigating the vendor’s experience in data conversion.
  7. Investing in a system that doesn’t scale to your growth goals.
  8. Forgetting to check vendor references resulting in unwanted surprises.
  9. Failing to involve key representatives from each department in the decision.
  10. Not taking the time to see an actual client’s system so that sales talk (i.e. “We can do this and we can do that”) is actually proven with a working example.